Overstock.com Corporate HQ in Cottonwood Heights, UTWhile Monday and Tuesday consisted mostly of just paperwork and general orientation, I got more into my specific role during the latter part of the week, and I'm excited to dive right in again next week as well!
As I have mentioned before, my title at Overstock.com is Customer Value Analyst. As a member of the Customer Relationship Management team, I will be working closely with marketing to evaluate promotion proposals, provide customer valuation and liaison on behalf of the analytics team, as well as a gamut of other responsibilities.
The CVA team is a brand-new part of the CRM and Analytics dept at Overstock.com, and I'm the first (and only) one that they've hired, so naturally my training has been a little helter-skelter, but I'm really excited to be a part of something new and have direct input into the function of my position.
My work is quite challenging, with a really steep learning curve... but that's just what I wanted coming out of school. I'm excited about learning as much as I can about CRM and gaining some valuable programming and analytical skills too. The office environment is great and I'm surrounded by a lot of really smart people, who serve as a great resource for me as I gain experience and try to expand my knowledge base. I certainly have a looooooooooooong way to go, but one week into it, Overstock.com seems like the perfect place to start my career... what more could I ask for?
(Oh yeah, did I mention that I graduated two weeks ago? Yeah, that was fun.)
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